Disclaimer: Given the propriety nature of the work done during my time with DIGARC, I am only able to speak in broad, general terms and can not give specific examples or details. During my tenure with DIGARC, I was tasked three times with creating a manual for their products. Each time the task came up, it was from a different angle and each one presented a new challenge entirely. The first time, I had just been promoted to the role of the Training Manager, and the company was preparing to release a new product for the first time, Curriculog. Notes about the product had been gathered throughout its development, but nothing formal, and nothing client facing had been created at […]