Have you ever taken a test to identify your personality profile?
I have! I have taken quite a few actually.
When I took the DiSC test, my style was Si. The short version of this was that I am a friendly manager who tends to reach out to others with warmth and sincerity. I am an empath, and I am driven to like and be liked! Some of my most valuable contributions will be my commitment to teamwork, empathy, and my ability connect with others.
I have also taken the Kolbe A Index, which indicated a perfect score. (I told you, I’m a unicorn!) The results indicated that I am great at juggling rapidly changing priorities. I’m known to take risks grounded in practical realities – although I don’t mess around with what has always been done, I can temper my trial-and-error approach by strategizing options.
The third type of test I have taken recently is the Wealth Dynamics profile, which lists me primarily as a Creator, and secondary profiles as Star and Mechanic. Fun fact: other cool people in this category include Steve Jobs, Bill Gates, and Elon Musk!
If you’d like to know more about any of these tests, I can provide the full test results!
Why don’t you go and work for a competitor?
That is actually morally reprehensible to me. While I was deeply hurt by my employer’s decision to lay me off during the pandemic, responding this way would have impacted my coworkers who are still there, and the clients. This wouldn’t have been fair to anyone.
If you’re sooooo great, why did they lay you off?
This is a great question, and I spent a month trying to answer it. It was … a rough month.
I still don’t have the answer to this from their perspective – but I can tell you that in the very nearly 13 years I was there, my job performance wasn’t called into question once. My coworkers and clients loved me.
There were many organizational changes over the years as the company continued to grow, and sometimes people just don’t know how good they have it.
Their loss is now your gain!
Why is a remote position so important to you?
I live in Florida and there is a pandemic. Cases are continuing to rise, and I am deeply concerned about what may happen to the people in my household should one of us contract it. We have been extremely cautious thus far, but our state has not.
As you can see in our state provided dashboard, Florida is a bit of a hotbed. I have been avoiding contact with people unless absolutely necessary – no haircut, no gym, no bars, no restaurants, etc. I intend to continue this until the virus is under control – which means I *have* to find a remote option.
What is a bard, and why a unicorn?
A bard is an incredibly fun to play type of support character. They are common within Dungeons and Dragons, and other types of role-playing games. They often are charismatic, cheerful, clever and full of song – they don’t usually run into a fight, but they inspire and support their party members along the way!
I’m basically a real-life bard. I sing constantly (albeit, badly!), and I am always finding myself in a supportive type of role. I never set out to be any type of leader, but over my career, I found that people were drawn to me and looked to me often. In time, I realized I was the type of leader who naturally assumed the role and people followed – I lead by example, offering support, encouragement, and inspiration all the way!
I combined it with a unicorn because unicorns are full of magic and one of a kind. You’ll never find someone else quite like me!
Short story time: During an organizational restructure, I was moved out of my role as Training Manager. My team was devastated, as was I.
A few years later, I was moved into a role where I was now the Client Care Manager – a new team of people I barely knew. I was not in the role long, but I came to really love these guys, and they came to really respect me as a leader. Just in time for another restructure.
I was moved back to my previous role as Training Manager… which then caused the worst kind of internal conflict – I was both crying because I was now leaving my new team, but elated to return to my old. My old training team were cheering but my client care team were solemn and sad.
How many managers create that kind of impression? Just the unicorns!
Are you worried you won’t be taken seriously or may be considered unprofessional?
No, not at all. There are definitely some companies where my personality, hair color, visible tattoos, etc are not a match – and that is ok. Culture is a very important aspect to consider – and I need to make sure that I find the right environment for me.
There are plenty of companies that celebrate our individual weirdness, and I just need to find them.
Your values seem kind of familiar…
Oh, yeah – probably!
Our previous CEO, Angie, was working to define our values as an organization, and had a great idea that we should work to define our own individual core values first, and asked us to take time to think about what was important to us.
I watch an awful lot of My Little Pony and I realized that the revolving theme of the show hits on 6 “Elements of Harmony” – Honesty, Kindness, Laughter, Generosity, Loyalty, and Magic. The harder I worked on this exercise, I just kept circling back to this.
Then I realized – no matter how cheesy it is, Honesty, Kindness, Laughter, Generosity, and Loyalty really are my core values. And together, they really do make some magic happen. So I wrote them down, then I wrote them on sticky notes, and I realized how often they come up in my life.
So that’s where they originated, but they really are important to me.
You really type THAT fast?
Yes, I do. I type about as fast as I talk – somewhere around 110 words per minute. I often get selected as the dedicated note-taker!
I won an award in high school due to my super-fast typing skills, even. However – at that speed I tend to be a bit more error-prone, so I often slow down a bit to be more accurate.
I also use a fancy custom-built mechanical keyboard which sounds quite lovely when I get going!
Dogs? You mentioned dogs.
Yes! I have two, very, very amazing, very good dogs.
I used to teach an obedience class for puppies, to help people prepare for the Canine Good Citizen’s Test. I knew that one day I’d have my very own pup and I wanted to make sure I was ready for him! Through my work at my local obedience club, I met some of the nicest people, and I became heavily involved in the world of dog sports. Although I’m no longer active in that community, it is because of them that I saw my career growth into training, and developed the ability to stand up and talk in front of people!
First, we have T.A.R.D.I.S – the Pembroke Welsh Corgi. I got T.A.R.D.I.S. to do amazing things – and we did! We did Agility, we did Rally Obedience, and we did some Therapy Dog work. He is now incredibly important in my life – he knows when I need him and helps with my anxiety and depression tremendously. I would not get by without him!
Gooby is a Great Dane that I adopted from a rescue. Her mother and two pups were left in a garage when her former owner was evicted – and she was nearly 9 months old by the time she was found. As a result she has had some severe socialization issues, but she does alright now. She is a very, sweet, very good dog but mostly afraid of new things. She gets by with a little help from her best doggo, T.A.R.D.I.S.
This one time I decided on a whim I wanted to build a Jurassic Jeep. So I bought a 1990 Jeep Wrangler and started taking it apart to fix it up and began what is so far a two-year undertaking to build the car Jeep of my dreams. I have injured myself, screamed and cried, and spent a lot of money – but I have learned a lot along the way, and I love this Jeep.
I wouldn’t say that I am a mechanic by any means, and I certainly didn’t do this without help, but she’s so close to being done now!
What are you doing now?
Well… I’m kind of unemployed at the moment, but I am trying to do something about it.
I certainly spent the first month of that in an embarrassingly depressed state, as it was the first time in my life I have been unemployed. I was hurt and angry and it seemed very unfair, but there was nothing I could do about it.
I have been applying to jobs non-stop, but I have had only one interview since being laid off April 1. I’ve received more rejection letters than I can count.
All of the work I did with my former employer I am unable to use as an example or as part of a portfolio due to a non-disclosure agreement, so while I can talk about all of the amazing things I did – I can’t actually show them, and that has been detrimental to finding further work.
So I started to do two things: I took my love of video games and I began streaming on Twitch, treating it like a full-time job and working towards becoming an affiliate. Let me tell you, I am very nearly to there and that is a tremendous amount of work.
I am also taking that same love, and using it to build a new portfolio. I may not be able to share my previous work, but I will use those skills to build guides and tutorials for video games as a way to highlight what I can do.
My hope is that as I continue to search for work, and continue to work on my portfolio, one of the two items will develop into a career where I’ll find happiness and fulfillment again!
Why are you looking for something in customer service?
I like being able to help people. I like knowing things, learning things, and finding ways I can help. At my previous job I was the go-to-person for everything, and I loved it. I wrote the product manuals. I wrote the online knowledge bases. I implemented WalkMe to provide interactive tutorials because I wanted to make it easier for our clients to understand our products. I was great at my job, and it came naturally to me. I want to be able to keep helping.